How To Turn Off Conversations In Outlook For Mac

• In Outlook, select “ File” > “ Account Settings” > “ Account Settings“. • Select the Exchange account in the list under the “ E-mail” tab, then select “ Change“. • Check the “ Use Cached Exchange Mode” box to enable it. Uncheck it to disable it.

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When enabled you can use the slider to select how much mail you wish to keep offline. You can also select the “ More Settings” button and choose other Cached Exchange Mode settings under the “ Advanced” tab. Be sure to select “ OK” and “ Next” once you’ve made your changes on these screens. FAQ Why don’t I have that option in my Outlook?

New Outlook face and can't seem to find the way to turn off the conversation view. I have the filter option next to my focused and other boxes but doesn't give me the option to switch off the conversations.

Be sure you are selecting an account that is connected to Exchange. Why is this option grayed out? Your company IT administrators may have disabled it.

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